Shipping Policy

Processing Time

All orders are processed within 1–3 business days.

Delivery Times

Standard: 10–14 business days worldwide. 

Free Shipping

We offer a standard shipping fee on all orders to Singapore. No minimum spend required — every NOVADISCS order ships to your door at a fee stated during check out.

Tracking

Tracking number sent by email once your order ships.

Lost or Damaged in Transit

If your order does not arrive or arrives damaged, contact us within 7 days of the expected delivery date with your order number and photos. We will assess and arrange a replacement where appropriate.